Privacy Policy

At Whollyfit, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase our products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• Payment Information (processed securely through third-party payment gateways)
• Order History
• Device & Browser Information
• IP Address
• Cookies and Website Usage Data

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Manage returns and refunds
• Send order confirmations and delivery updates
• Improve website performance and user experience
• Personalize product recommendations
• Prevent fraud and enhance security
• Send promotional emails, offers, and updates (with your consent)
• Comply with legal and regulatory requirements

3. Payment Security

Whollyfit does not store your complete debit card, credit card, UPI, or banking details on its servers. Payments are processed securely through trusted third-party payment gateways that follow industry-standard security protocols.

4. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with:

• Payment gateway providers
• Shipping and logistics partners
• Technology and hosting providers
• Government authorities when required by law
• Professional advisors and auditors when legally necessary

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, remember preferences, and provide relevant content and promotions.

You may choose to disable cookies through your browser settings; however, certain website features may not function properly.

6. Data Protection & Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration.

While we strive to protect your data, no online platform can guarantee absolute security.

7. Marketing Communications

With your consent, we may send newsletters, product launches, promotional offers, and wellness-related content via email, SMS, WhatsApp, or other communication channels.

You may opt out of marketing communications at any time by using the unsubscribe option or contacting us directly.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications
• Request information regarding how your data is used

To exercise any of these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of those websites before sharing personal information.

10. Children’s Privacy

Our website and products are not directed toward children under the age of 18. We do not knowingly collect personal information from minors without parental consent.

11. Changes to This Privacy Policy

Whollyfit reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us: