Shipping Policy

At Whollyfit, we are committed to delivering your favorite nutrition products safely, quickly, and efficiently across India. This Shipping Policy outlines our order processing, shipping timelines, and delivery practices.

1. Shipping Coverage

We currently deliver to most cities, towns, and serviceable pin codes across India (PAN India Delivery).

Delivery availability may vary depending on courier service coverage and local logistics conditions.

2. Order Processing Time

All orders are processed within 1–2 business days after successful payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.
• During peak sales periods, festive seasons, or promotional campaigns, processing times may be slightly extended.

3. Delivery Timeline

Once dispatched, orders are typically delivered within:

Delivery timelines may vary depending on:

• Customer location
• Courier partner availability
• Weather conditions
• Government restrictions or unforeseen circumstances
• Remote or non-metro locations

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

Whollyfit may periodically offer:

• Free Shipping Promotions
• Discounted Shipping Offers
• Minimum Order Value Free Shipping Benefits

Promotional shipping offers may change without prior notice.

5. Order Tracking

Once your order is shipped, you will receive shipping confirmation details through email, SMS, or WhatsApp, including tracking information whenever available.

Customers can track their shipment using the provided tracking link or shipment ID.

6. Delivery Attempts

Our courier partners will typically make multiple delivery attempts before returning the package.

Customers are requested to ensure:

• Correct shipping address is provided.
• Valid mobile number is available for delivery coordination.
• Someone is available to receive the order.

7. Delayed Deliveries

While we strive to meet estimated delivery timelines, delays may occur due to circumstances beyond our control, including:

• Natural disasters
• Severe weather conditions
• Transport disruptions
• Government restrictions
• Courier network issues
• Unexpected high order volumes

In such cases, we appreciate your patience and understanding.

8. Damaged or Missing Orders

If your order arrives damaged, incomplete, or appears tampered with, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

• Order Number
• Photos of the package and products
• Description of the issue

Our support team will investigate and provide a suitable resolution.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

Whollyfit shall not be responsible for delivery delays, failed deliveries, or additional charges resulting from incorrect or incomplete address information.

10. International Shipping

Currently, Whollyfit ships only within India. International shipping services may be introduced in the future.

Contact Us

If you have any questions regarding shipping, order tracking, or delivery status, please contact our support team: